Terms & Conditions

Every tyre, tube and flap manufactured and/or marketed by “ULTRA MILE RETAIL LLP” is warranted to be free from defects in terms of quality of material or workmanship, in its first tread life and warranty period. In case, as per our examination, a product fails during the warranty period mentioned in the warranty policy, we will replace the product on pro-rata wear basis subject to the T & C of this warranty policy. The compensation amount of the tyre will be calculated basis the percentage of tread wear. In this case, the “remaining tread depth measurement system” will be applied.

01. The following tyres shall not be covered under Manufacturing Warranty Policy:

Tyres worn out beyond tread pattern (ply is exposed) shall not be covered
Tyres with uneven/improper wear beyond the parameters as defined in Annexure 3 shall not be covered
Tyres with uneven/improper wear beyond the parameters as defined in Annexure 3 shall not be covered
Tyres damaged or worn out due to vehicle mechanical irregularities Tyres damaged due to vehicle overload or improper inflation pressure Tyres damaged on account of fire, accident, climatic conditions, improper storage or any other external factors
Re-treaded or second-hand tyres
Tyres/Tubes/Flaps purchased from unauthorised dealers
Tyres which are damaged intentionally, including the serial number being tampered or buffed, etc.
Tyres with improper use and improper repair
Contamination or degradation by petroleum products or chemicals, fire or water

02. The following tyres shall not be covered under the Unconditional Warranty Policy:

Tyres worn out beyond tread pattern (ply exposed) shall not be considered
Conditions for damages to tread and sidewall/shoulder -
Tread – Nail-related injuries and punctures come under the limitations of being reparable and hence not considered in Policy
Shoulder & Sidewall – No repair is sustainable on shoulder & sidewall regions, hence all damages in this area will be covered in Policy
Tyres which only have uneven wear, misalignment/balancing wear, without any irreparable cuts and damages, shall not be considered
Tyres damaged on account of fire, climatic conditions, improper storage or any other external factor
Re-treaded or second-hand tyres
Tyres/Tubes/Flaps purchased from unauthorised dealers
Tyres which are damaged intentionally including, the serial number being tampered or buffed etc
Improper use and repair (vulcanised patch repair & subsequent failure)
Contamination or degradation by petroleum products or other chemicals, fire or water

For more details, Please feel free to call or write us at any time

Cotact Number: 9392061880 / 8080222239
Email Id: [email protected]